7j7j Privacy Policy — Your Information Is Protected

Introduction & Applicability

01

Introduction

This Privacy Policy ("Policy") is issued on behalf of the 7j7j platform ("we", "us") and applies to the website at https://7j7j.lat and all related services. This Policy clearly describes our responsibilities and commitments regarding the collection, storage, use, disclosure, and protection of your personal information.

7j7j is committed to ensuring a safe and reliable online gaming environment for players in Bangladesh. By using our platform, you consent to the data processing practices described in this Policy.

This Policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.

02

Definitions

The key terms used in this Policy are defined as follows:

Personal Information: Any information that can directly or indirectly identify you — such as your name, email address, mobile number, financial transaction details, and similar data.
Processing: Any operation performed on data — including collection, storage, modification, retrieval, use, or deletion.
Third Party: Any person or entity other than 7j7j and you.
Cookie: Small data files stored on your device that are used to improve your website browsing experience.

Information Collection & Sources

03

What Information We Collect

7j7j collects the following types of information in order to provide you with the best possible service:

a. Registration & Identity Information

Full name and date of birth (for age verification)
Email address and mobile number
Password (stored in encrypted form)
National ID card or equivalent document details for identity verification (where applicable)

b. Financial Information

Deposit and withdrawal transaction records
Payment method identifier details — bKash, Nagad, Rocket, Upay, or bank account numbers (full numbers are never stored)
Transaction date, amount, and status

c. Activity & Usage Information

Game history, bet records, and win/loss data
Login times, session duration, and page visit information on the platform
Records of communication with the customer support team

d. Technical Information

IP address and device identifiers
Browser type and version
Operating system
Referral URL and clickstream data
Information collected from cookies and similar tracking technologies

04

Sources of Information Collection

We collect information from the following sources:

Directly from you: When you complete registration, login, deposit/withdrawal forms, and when you contact the customer support team.
Automatically: Through cookies, log files, and similar technologies when you visit our website.
From third-party payment providers: Necessary information from payment gateways to complete transaction verification.
From verification agencies: For the purpose of age and identity verification.

Purposes of Information Use

05

Why We Use Information

7j7j uses collected information only for the legitimate purposes listed below:

a. Service Operation & Improvement

Creating and managing accounts
Processing deposits, withdrawals, and transactions
Personalizing the gaming experience
Identifying and resolving technical issues on the platform

b. Customer Service & Communication

Providing support via live chat and email
Sending important notifications related to accounts and transactions
Informing you about promotional offers (with your consent)

c. Security & Fraud Prevention

Detecting unauthorized access to accounts
Taking action against suspicious transactions and fraud
Preventing access by minors
Monitoring playing patterns to ensure responsible gaming

d. Legal & Regulatory Obligations

Maintaining records as required under applicable law
Retaining information necessary for resolving disputes and establishing or defending legal claims

Information Sharing & Retention

06

Who We Share Information With

7j7j does not sell, rent, or commercially distribute your personal information. However, information may be shared in the following limited circumstances:

Service Providers: With trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer service tools — only to the extent necessary for them to perform their functions.
Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, and Microgaming receive only the minimum information needed to operate games.
Legal Obligations: Information may be disclosed when required under a valid court order, government directive, or legal process.
Business Restructuring: In the event of a merger, acquisition, or asset transfer, the new party will be bound to uphold the same privacy standards.
With Your Consent: Your explicit consent will be obtained before sharing information for any reason beyond those listed above.

07

Information Retention Period

We retain your information only for as long as necessary. The general policy is as follows:

All account information is retained while the account is active.
Financial transaction records are kept for a defined period after account closure in accordance with applicable legal requirements.
Marketing-related data is deleted after you withdraw your consent.
Technical logs are generally retained for a short period and cleared on a regular basis.

Security & Cookie Policy

08

Data Security Measures

7j7j employs industry-standard technical and organizational measures to protect your information:

SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
Password Hashing: Your password is never stored in plain readable form — strong hashing algorithms are used.
Access Controls: Only authorized personnel can access personal information, and only on a need-to-know basis.
Regular Security Reviews: Our systems are subject to regular security testing.
Firewall & Intrusion Detection: Active measures are in place to prevent unauthorized access and cyberattacks.

No digital system is completely secure. In the event of a data breach, we will notify you in accordance with applicable law.

09

Cookies & Tracking Technologies

The 7j7j website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality.

a. Essential Cookies

The site cannot function properly without these — they are required for maintaining login sessions, security verification, and similar purposes.

b. Functional Cookies

These help remember your preferences — such as language selection and login details.

c. Analytical Cookies

Used to understand site usage patterns and improve your experience. No personally identifiable information is collected from these cookies.

You can disable cookies by changing your browser settings, though this may limit some features of the site.

Your Rights & Options

10

Your Rights Regarding Your Information

7j7j respects and helps you exercise the following rights:

Right of Access: You have the right to know what information we hold about you. We will provide a copy of your data upon request.
Right to Rectification: You may request correction if your information is inaccurate or incomplete.
Right to Erasure: In certain circumstances you may request deletion of your information, though we are required to retain data necessary to meet legal obligations.
Right to Restrict Processing: In some circumstances you may request that processing of your information be limited.
Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
Right to Lodge a Complaint: If you have any concerns about data protection, you may contact us directly.

To exercise any of the above rights, please contact our customer support team. We generally aim to respond within 30 days.

11

Protection of Minors

7j7j provides services only to individuals aged 21 or older. We never knowingly collect personal information from minors.

Age is verified at the time of registration. If we become aware that a minor is using our services, their account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our platform, please notify our customer support team immediately.

Policy Changes & Contact

12

International Data Transfers

Our servers and technology partners may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:

The transferring party follows appropriate data protection standards.
Protection standards are maintained through contractual obligations.
Your explicit consent is obtained where required.

13

Changes to This Policy

7j7j may update this Privacy Policy from time to time. In the event of any significant changes, we will:

Publish the updated policy on this page.
We will notify you by email or through a notification on the platform.
We will clearly state the effective date of the new policy.

If you continue using the platform after the changes, you will be considered to have agreed to the updated policy.

14

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team:

Live Chat: 24/7 direct chat support
Email: [email protected]

Our support team provides assistance in both Bengali and English.

7j7j's Privacy Policy